Sian Wood

Home Improvement

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Consumer Rights 4. Cancellation.

Consumer Rights 4. Cancellation.

Consumer Rights 4. Cancellation.In making a provision for cancellation rights for off-premises and distance sales, the Consumer Rights Act 2015 recognises that the consumer may not have had the full benefit of understanding the goods to be provided, or knowing enough...

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Consumer Rights 3. On-Premises and Off-Premises.

Consumer Rights 3. On-Premises and Off-Premises.

Consumer Rights 3. On-Premises and Off-Premises.Did you know that rights change, depending on whether the contract is signed at home or on business premises. There is also a difference between signing on the day and leaving a quote for a decision...

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Consumer Rights 2. Dealing With Problems.

Consumer Rights 2. Dealing With Problems.

Consumer Rights 2. Dealing With Problems.No doubt about it. Your customer has spent a lot of money on their new purchase and they are entitled to be happy with it.The law is quite clear when there is a genuine problem but it's a lot more difficult when the complaint...

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Consumer Rights 1. The Contract.

Consumer Rights 1. The Contract.

Consumer Rights 1. The Contract.In positioning yourself as an expert, whether representing your own business or someone elses, it's important to have a basic understanding of consumer rights.Hopefully, you'll never need them but being able to discuss them...

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Protecting Your Customer.

Protecting Your Customer.

In positioning yourself as an expert, whether representing your own business or someone elses, it's important to have a basic understanding of what happens to your customer's deposit. The subject doesn't need to be brought up but often your customer...

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Business Organisation.

Business Organisation.

Organise Your Admin.Lack of organisation causes waste in time, money, and goodwill if inefficiency affects the service that your customer's experience.You strive to get more customers to make a profit but mistakes and poor organisation adds to your...

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Create Your FREE Business Listing.

Home Page for The Home Improvement Sales Association

Join us in the fight against big company marketing based on artificial discounts. We’ve created the HISA Directory to help  businesses with their visibility and to protect and educate consumers. We need a lot of ‘Davids’ to fight the Goliaths.

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